Last updated: March 2026
Data controller: VGUARD Capital S.L., registered in Spain.
Information We Collect
When you browse our website, place an order, or create an account, we may collect your name, email address, shipping address, phone number, and payment information. We also collect usage data such as pages visited, browser type, and IP address through cookies and analytics tools.
How We Use Your Information
We use your personal data to process and fulfil orders, communicate about your purchases, provide customer support, improve our website and services, send marketing communications (only with your consent), and comply with legal obligations.
Legal Basis (GDPR)
We process your data based on contractual necessity (fulfilling your orders), legitimate interest (improving our services), consent (marketing emails), and legal obligation (tax and accounting requirements).
Data Sharing
We share your data only with payment processors (Shopify Payments, PayPal, Klarna), shipping carriers for order delivery, and Cloudflare for website hosting and security. We never sell your personal data to third parties.
Data Retention
We retain your order data for 7 years as required by tax regulations. Account data is kept until you request deletion. Marketing consent records are kept for the duration of your subscription.
Your Rights
Under the GDPR, you have the right to access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise any of these rights, contact us at the address below.
Cookies
We use essential cookies for site functionality (cart, language preferences) and optional analytics cookies to understand how visitors use our site. You can manage your cookie preferences at any time.
International Transfers
Your data may be processed by our service providers in the United States (Shopify, Cloudflare). These transfers are protected by Standard Contractual Clauses as required by the GDPR.
Contact
For privacy inquiries or to exercise your rights:
VGUARD Capital S.L.
Email: privacy@heritageknittings.com
This policy is governed by Norwegian law and the EU General Data Protection Regulation (GDPR). Disputes shall be resolved in Rogaland courts, Norway.